Contact Mortgage Broker Ballarat

What to Have Ready When You Call Us

We need nothing formal for a first conversation, but we can give you a much sharper answer if you have a rough idea of a few things: your income, your existing debts and credit card limits, what deposit you have, and what you are trying to buy or do.

If you are self-employed, check whether your most recent financials have been prepared before we speak. It often decides which lenders we can approach for you, and where they are not ready we will tell you whether waiting for them puts you somewhere better.

If you are looking at acreage or a lifestyle block anywhere in the district, send us the land size and the zone from the planning certificate. Those two things change our answer substantially, and we would rather read them before you make an offer than after.

What We Cover in the First Call

Our purpose on the first call is to give you a realistic borrowing figure and work out which lenders suit your circumstances. So we will ask about your income and how you earn it, what you owe and what limits sit on your cards, your deposit and where it came from, and what you are actually trying to achieve.

We lodge nothing at this stage and make no credit enquiry. We only apply once you have decided to proceed and we have chosen the lender, because every application leaves a mark on your credit file and there is no reason for you to spend one speculatively.

If our honest answer is that you would be better off waiting, or negotiating with the bank you already have, we will tell you that. It is a more useful outcome for you than an application that gets declined, even though it is the outcome we get paid nothing for.

How Long We Will Take

We can give you a borrowing figure in one call. A fully assessed pre-approval depends on how quickly your documents come together and how busy the lender is at the time, so we will give you a realistic date rather than an optimistic one. A full application runs from lodgement through valuation to formal approval, and the biggest variable is whether we sent the file in complete. That is the part we control and take seriously.

If you are self-employed, expect us to take longer to prepare your file, because we have to assemble the financials and identify the add-backs before we submit anything. That preparation is what lifts the income a lender will actually assess you on.

What We Do With Your Details

We use what you send through the form to respond to your enquiry and for nothing else. We do not sell your details and we do not pass them to anyone for their own marketing. If you go on to apply for credit, we disclose your information to the lenders you apply to and to the parties involved in assessing that application. We set that out in full in our privacy policy.

Where We Work Around Ballarat